Superace1 requires account holders to be at least 21 years old. But enforcing that at home is also the responsibility of every registered member.
Pinoy households often share one mobile phone or one tablet among multiple family members. If your superace1 account is on a shared device, the responsibility of keeping it secured rests with you. A young sibling, nephew, niece, or child who discovers a superace1 session left open or a saved password is not to blame—the account holder is.
Practical steps every superace1 member in a shared household should take: use a strong password that is not the same as any other app, enable screen lock on your device, log out from superace1 after every session, avoid saving your credentials in a shared browser, and keep GCash, Maya, or other linked payment apps behind their own security layer.
If you believe someone younger is using your account, contact superace1 support at support@superace1.net immediately. Provide your username and a brief description. Superace1 will review the account and can impose a temporary restriction while the situation is assessed.
Superace1 may verify age and identity at registration and at any subsequent stage. Accounts found to be used by underage individuals will be subject to action under the Terms and Conditions, which may include closure and the withholding of funds pending investigation.
Lock Your Device
A PIN, pattern, or biometric lock on the phone or tablet used for superace1 is the simplest way to prevent unauthorised access by anyone in your household.
Always Log Out
Never leave a superace1 session open on a device that others use. Log out after every visit, even if you plan to return shortly.
Separate Payment Apps
Keep GCash, Maya, GrabPay, and any bank app linked to your superace1 account protected with their own separate PINs, different from the phone unlock code.